Delivery & Returns
Peace Eye Trade uses Australia Post for delivery service. The delivery charge for the standard postage is $10 and $15.99 for the express postage service. We despatch the orders within 1-3 business days and delivery time can take approximately 5-14 business days depending on the location. Tracking numbers are provided via automated emails from our system. We cannot promise an exact date for your order delivery.
Please Note: COVID-19 delays are expected.
If you wish to add insurance for your order, please choose postage with Insurance options during checkout.
Returns And Exchange
We do offer returns and exchange for Himalayan singing bowls, metal items and other craft items within 7 days of purchase. To be eligible for returns or exchange, we need the proof of purchase and the items must be in unused condition with the original packaging.
Please note for crystal singing bowls we do not accept returns but we do offer exchange within 7 days for manufacturer’s defects or assessed by case.
You will be responsible for paying for your own shipping costs for exchange or return of the items. Shipping costs are non-refundable. You will get the refund once we receive the returned item in the original packaging.